Privacy Policy

At our website https://ram-truck-parts-brownsville.rgvtruckparts.com, your privacy and data protection are of utmost importance. Our Privacy Policy provides comprehensive details on how we handle personal information, in line with various international privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, and others.

This policy is designed to cover all aspects of our website, applications, services, and products. Please note that this Privacy Policy does not extend to external platforms, applications, or services you may access through links on our site, which are subject to their own privacy policies.

Our Privacy Policy governs the following interactions:

  • Using our applications and services as an authorized user
  • Visiting any of our websites that display this Privacy Statement
  • Engaging with communications from us, like newsletters, emails, calls, or text messages/SMS

We collect a variety of personal data to provide and improve our services. This includes:

  • Personal details necessary for creating an account
  • Payment information required for processing transactions
  • Financial records relevant to invoicing and billing
  • Purchase history to facilitate customer service and support
  • Mobile device identifiers for analytics and personalized experiences
  • Location data when needed to enhance our services or complete a transaction
  • Feedback you provide to help us improve
  • Social media information if linked to our services for account integration
  • Product information related to your interactions with our offerings

We gather this information through user input during registration and interaction, as well as through automated technologies that are essential for the functioning of our applications and services. Furthermore, we may receive personal data from third parties, each in accordance with their own privacy practices.

Our website uses cookies to enhance your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, with different functions. Users can manage their cookie preferences through our dedicated Cookie Manager tool.

We maintain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed or when statutory retention periods have expired, we take steps to delete or anonymize the information.

Protecting your personal data is a top priority for us. We implement organizational measures and employ state-of-the-art security technology to safeguard your information against unauthorized access and ensure its confidentiality. Additionally, when working with third parties, we ensure that they adhere to strict data processing standards.

We recognize the importance of protecting children’s privacy. Our services are not intended for users under 18 years of age, and we do not knowingly collect data from children in this age range.

Under certain jurisdictions, you have rights concerning your personal data. These rights include accessing your information, correcting inaccuracies, requesting erasure or restriction, obtaining a copy for portability, objecting to specific processing activities, non-discrimination for exercising your privacy rights, and the ability to file an appeal/complaint with the relevant authorities. To exercise these rights, please reach out to our privacy team.

We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through an announcement on our website.

Should you have any questions, wish to unsubscribe from our communications, or need assistance with your personal data, please do not hesitate to contact our privacy team by sending an email to [email protected] or by writing to us at the address provided on our website.